Frequently Asked Questions
Everything you need to know about shopping with Boden, from sizing to shipping.
How do I determine the right size for me?
We provide a detailed 'Size Guide' on every product page, including specific garment measurements and a fit guide to help you choose between our regular, petite, and long ranges.
What is your return policy?
We offer a 90-day return policy for a full refund. Items must be in their original condition with tags attached. Please note that clearance items may have different return windows.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free standard shipping on orders over a certain threshold, otherwise a flat rate applies. Express shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically during the checkout process.
How should I care for my Boden garments?
To ensure longevity, please follow the specific care instructions on the internal label of your garment. We recommend washing most of our cotton and knitwear items at 30 degrees Celsius.
Can I track my order once it has been placed?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.